PATIENT PAYMENT POLICIES

The Patient Payment Policy applies to all Eagle Patients.

Eagle will file the charges for each patient's services with most major insurance companies, however; Eagle does not file with all third-party carriers. Eagle will file primary and secondary claims for you. Eagle does not file tertiary (third) insurances. Patients are welcome to call Eagle Physcians at 336-274-6515 to verify if Eagle files with your insurance company.

Established patients who are having severe difficulties paying for Eagle services should contact Eagle Business Services office at 336-274-6515. Eagle is willing to work with patients who are having financial problems if the the patient will call to discuss their situation and they do not ignore Eagle's attempts to contact the patient.

• In general, payment in full is expected at the time of service.
• Eagle accepts patient payments via cash, check, MasterCard, Visa, Discover Card, over the Internet (a credit card is required) or in person.
• A patient insured by an insurance company that Eagle contracts with is expected to pay their entire co-payment, deductible or co-insurance portion of their Eagle charges on the day services are provided (see list of contracted insurance plans).
• Eagle will file the charges for each patient's services with most major insurance companies, Medicare, Medicaid, or other qualified third-party payment sources; however; Eagle does now file with all third-parties. Eagle will file primary and secondary claims for you. Eagle does not file tertiary (third) insurances. Patients are welcome to call Eagle Physicians at 336 274 6515 to verify if Eagle files with your insurance company.
• Eagle will file insurance claims with non-contracted plans as a courtesy to our patients. It is the patient's responsibility however to verify, prior to receiving medical services from Eagle, whether or not we are contracted with your insurance. Payment in full is expected at the time of service and any payment issues with a non-contracted plan are the responsibility of the patient.
• Patients without insurance coverage may be eligible for a reduction in some of their charges with full payment.
• Patients with an appointment to see their physician, who also have an outstanding balance that is more than 60 days old, will generally be required to pay their existing balance in full before seeing the physician.
• Patients who do not respond to Eagle's efforts to collect an overdue balance may be turned over to an outside collection agency and dismissed from all Eagle sites. Eagle will attach a 25% collection fee to any balance that is placed for collection.
• Eagle reserves the right to apply an interest charge on a patient’s overdue balance.
• Patients who are having severe difficulties paying for Eagle services should contact the Eagle Business Services office at 336 274 6515. Eagle is willing to work with patients who are having financial problems if the patient will call to discuss their situation and they do not ignore Eagle's attempts to contact the patient.
• In order to prevent identity theft, all patients are required to present a valid photo ID. A valid driver's license or other government issued photo ID must be presented by every patient at the time of check-in. A minor child must be accompanied by a parent or legal guardian who will be required to present their photo ID.